Why choose OK Perintä?
At OK Perintä, we believe that people want to do the right thing. That obligates us to do the right thing by them.
We always follow good debt collection practices, and we actively challenge the entire sector to improve, as well-managed debt collection is in everyone’s interest.
Our service promises
- We promise that our operating practices, which focus on listening to customers, understanding and activating them, yield the best debt collection outcome.
- We believe that your choice of debt collection agency influences your reputation and the customer experience you provide.
- We guarantee that our product range always contains a suitable credit management solution for companies of all sizes. We can help you digitalise your management of receivables and integrate it seamlessly into your processes.
To our customers
- We promise that we will always help you to arrange payments and create the necessary flexibility.
- We believe that there is always a solution that allows us to move forward with our lives.
- We guarantee that we listen to customers and their comments on how we could further improve our customer service, as high-quality debt collection with a human touch is a matter of pride for us.
To our employees
- We promise that you will not be left without support – you will be working with thousands of people, both in OK Perintä and B2 Impact Group. It is important to us that we work together and help colleagues.
- We believe that our services can help to ensure that every customer can pay their bills at the earliest possible stage.
- We guarantee that we have the experience, professionalism and intuition to succeed in every customer interaction. You will always have the team’s support for your work.
To stakeholders and the authorities
- We promise to always comply with good debt collection practices.
- We believe that we will be able to further improve the sector through open interaction.
- We guarantee that stakeholders and the authorities are always welcome to familiarise themselves with our work – we have nothing to hide.