Frequently asked questions

Collection costs

I am unable to stick to my agreed payment plan. What should I do?

If you have agreed to a payment plan with us, it is important that you make your payments accordingly. Otherwise, we will be forced to demand that the entire amount is paid in one lump sum. That’s why it’s important that you contact us immediately if it looks like you won’t be able to adhere to the agreed payment plan for some reason. This way, we can decide together on the best way to move forward.