Frequently asked questions

Collection costs

How do I know that an application for summons has been withdrawn?

If you repay your debt in full, we will withdraw the application for summons as soon as the payment is in our account. You can verify in My OK service that your payment has been correctly entered. If there is a problem, you can contact our customer service so that we can verify together that your payment has been received and that the application for summons can be withdrawn.