Frequently asked questions

Collection costs

How long will a payment default entry stay in my credit information?

A payment default entry that arises from a District Court judgment or enforcement appears in credit information for 2–3 years. If a debt is repaid in full, you may make a request to the company that administrates the credit information to delete the information regarding the debt that has been paid in full. Please note, that a reliable explanation of the payment must be included. After receiving your request, the company that administrates the credit information must delete the credit information requested within 30 days. You may also request the debt collection company or the Enforcement Authority to do it for you.

OK Perintä has made the decision to for its customers automatically and for free make the notification to the company that administrates the credit information within a few days from receiving the payment.

If the credit information for the paid debt for some reason hasn’t been deleted within 2 months, please contact our customer service to resolve the matter.