Frequently asked questions

Collection costs

Is paying in the My OK service secure?

The My OK online service is encrypted and secure to use. All payments and electronic signatures are made using online banking codes. We use as our payment mediator the Finnish Paytrail online payment service, which is backed by the international Nets Group.

Payments can be easily made using online banking codes directly via the My OK service, and payments will be visible to us immediately. In the My OK service, you only need your online banking codes to pay; the other payment details are filled in automatically.

If you make a payment through your own online bank, please always remember to use the payment information (account and reference number) found in your most recent reminder or collection letter.