Maintenance break in the online services on Sunday the 26th of March 2023 between 12 pm–2 pm: Please note that we are doing maintenance in our service environment on Sunday the 26th of March 2023 between 12 pm–2 pm. During this time our online services (okperinta.fi, okonline.fi, myok.fi) are temporary out of service. We are sorry for any inconvenience.
Frequently asked questions

Collection costs

Payment reminder

If an invoice has not been paid by the due date, we must send a payment reminder before the invoice can proceed to collection. Usually, the creditor sends a reminder letter, reminding the debtor about the debt. The payment reminder may also require a reminder fee, which for private individuals is no more than EUR 5 per reminder. We will also send reminder letters in some cases on behalf of the original creditor, if this has been so agreed. If you receive a payment reminder from us, this does not yet mean that the case has advanced to collection.